JackiBauer

Contact

Methods

Focus Groups
Contextual Inquiry
Client and User Surveys
Eye Tracking
Heuristic Evaluations
Card Sorting
Personas
Task Analysis
Ethnographic Methods
Infomation Architecture
Low Fidelity Prototyping
High Fidelity Prototyping

Tools

Adobe Dreamweaver
Adobe InDesign
Adobe Flash
Adobe Photoshop
Adobe Illustrator
Adobe Fireworks
MS Visio
MS Office
TechSmith Camtasia
Apple iMovie
Javascript
MySQL
XHTML
PHP
CSS

Employment

Experience Architect | Siteworx | 7.07 - Present | Reston, VA
• Design online user experiences using a human centered design process.
• Collaborate with visual design and development teams to ensure quality of final product.
• Work directly with clients to understand their requirements.
• Independently design and develop research findings and recommendations reports, personas, site maps, and UI diagrams.

IT Analyst | Government Accountability Office | 8.06 - 7.07 | Washington, DC
• Conducted audits of federal government information technology programs as requested by Congressional mandates, committees, and members.
• Assessed programs against defined criteria, such as statutes, laws, and industry best practices and developed high quality reports and briefings.

Freelance Web Consultant | 5.05 - Present | Various Clients and Locations
• Design and develop web sites for several small clients in e-commerce and non-profit industries.
• Advise clients on process, technical, and staffing requirements of launching a new site.
• Develop and maintain sites using a variety of software and technology including XHTML/CSS, PHP/MySQL, JavaScript and ASP.

Usability Consultant | Office of Creative Services | 12.05 - 6.06 | Bloomington, IN
• Worked directly with the Information Architect to evaluate proposed site architectures for Indiana University departmental and campus sites.
• Independently developed test guides and participant profiles.
• Moderated task based usability tests using HTML wireframes.
• Analyzed findings, developed and presented recommendation reports.

Project Coordinator | ICTS | 8.05 - 6.06 | Bloomington, IN
• Provided technology support and development services to faculty in the Indiana University School of Health, Physical Education and Recreation.
• Developed Flash and web applications, including several extensive online data collection tools.
• Consistently applied human-centered design methods and usability principles.
• Worked directly with team members, including the usability specialist and multimedia consultant.
• Managed project resources and communicated with clients about requirements and progress.

Associate Instructor | IU School of Informatics | 8.04 - 6.05 | Bloomington, IN
• Assisted professor in the teaching of the undergraduate program capstone course entitled ‘Design and Development of an Information System’.
• Assisted students during weekly technology seminars on a wide variety of topics such as web design, usability principles, application development and database design and implementation.
• Held weekly office hours and graded assignments and exams.

Education